Letters from our customers...

Dear Marie:
I am totally pleased with your staff at your San Juan Capistrano Office! My new truck looks and drives just as if it was off the lot all over again
(just as promised!)  Special thanks to Jennifer who brought me my garage clicker, Joe Clark for all his knowledge and time and the people in the back for the labor.  Keep it up!  AWESOME!! 
THANK-YOU!!
 
Karen Houdesheldt
06/27/2002

To: Jeff at AutobodyUSA

Thank you for going over and above our expectations while fixing our van.

Thanks for fixing the side door at no charge and even delivering the car! What service! It's been a pleasure doing business with you. You will get our referrals.

- John and Renate Bussell


Dear AutoBodyUSA,

When we contacted AutobodyUSA, we first spoke to Dave Koby. Dave handled the situation from start to finish.

We are pleased with the end result and the customer service Dave provided. He's much more than his title on his card states. He went above and beyond

Thanks again for the great service and commitment to excellence.

- Pamela Winters


Dear Jeff

Thank you for the great repair job on my F-250 truck. I was a little concerned when the towing damage occurred that the truck would be sent to the cheapest "chop shop" in town. However, after talking to you and your staff, I was assured that the job would be "done right."

I would also like to thank you for repairing my truck in a very timely manner. I knew that you could tell that without my truck, I was out of business. The truck looks great, and I cannot tell where the damage has been repaired. Thank you, I will not hesitate to recommend your repair shop in the future should the need arise.

Respectfully,
Jerry O. Myers
Myers Construction Company


Dear AutobodyUSA,

I would like to inform you that I was very satisfied with the work done on my damaged vehicle. I appreciated the quick response and status updates you and your team provided.

My truck and I were especially fortunate that we did not visit another body shop. Many of your competitors were willing to fix many unfixable parts. Without AutoBodyUSA, I would be driving an unsafe and unreliable vehicle.

Getting a major repair done is a big deal, and the outcome was excellent at AutoBodyUSA.

Nick Newsom


Dear Jeff,

This is just a quick note saying thank you for repairing my personal vehicle (GMC Suburban) at your body shop. The body work your technicians performed is clean and the paint perfectly matches the factory finish on my truck.

Through this experience, you have gained my trust in AutobodyUSA as a high quality body shop in the Lake Forest area.

Sincerely,
Brad Hume
Farmers Insurance


Dear Jeff,

I want to thank you for the excellent service I received from your shop when my vehicle was in for repairs. All of your staff was very courteous and professional. I will certainly refer my friends and my clients to your body shop in the future.

The job looks great too!

Thanks again!
Gary Micek
Farmers Insurance


Dear Jeff,

I wanted to take a moment to let you know how much I appreciate the excellent work your shop did on my car repairs (both time!). My claims were handled in a professional manner from start to finish, which certainly made my life easier. It is because of the way you do business that I am happy to refer our clients to your shop, feeling confident that you will take excellent care of all their needs. It is truly a pleasure doing business with you.

Sincerely,
Toni Frank
Farmers Insurance


Dear Derek,

I would like to thank you for doing a great job on my customers' car. They were very appreciative of the great service and how professional your staff was. I feel confident of your shop's ability and look forward in sending you other Farmers clients.

Sincerely,
Ty Hansche
Farmers Insurance


Dear Jeff,

I would like to thank you for the excellent job your shop did in repairing my vehicle. I am very pleased with the end result and I have received compliments from other people on how good my car looks.

Jeff, I have referred several clients to AutobodyUSA and they are all pleased with the professional manner in which their claims were handled. Each client was very satisfied with the excellent quality of repairs on their vehicle.

It is a pleasure doing business with you and I feel confident in referring people to your shop as I am confident they will all be handled in a professional manner and all work will be of the highest quality. Regards,
Jim Lohse
Farmers Insurance


TO MARIE RYMER

"Recently Autobody USA performed repairs on our 2001 Honda Civic for rear end collision damage.
I want to take this opportunity to express our complete satisfaction with the excellent service we received with Joe Clark, very professional, customer oriented, an asset to Autobody. We are pleased with the quality workmanship performed and will recommend Autobody USA without reservation.
(signed)
Don & Fran Cullinan"


To JOE CLARK

"Just a note to say thank you again for the excellent service and professional courtesy we received from you. We will recommend Autobody USA with confidence in the quality of workmanship delivered.  

Thanks again
(signed)
Don and Fran Cullinan


dated 05/22/02
to: Marie Rymer
Autobody USA
 
from:  Sandy Nowell
 
Marie:
Just a quick note to thank you again for a superb job on our jeep.  I'm always impressed by your friendliness and professionalism. 
You make an unpleasant situation much more tolerable!!
Thanks again- I will always recommend your company.
Sincerely,
Sandy Nowell
 
Jennifer and Joe -
 Thank you for great service, If I had a question it was answered quickly.
 Great Service!
Thank you,
Jerome Young
ASAP Insurance & Financial Services
San Diego
 

______________________________________

 

23892 Remme Ridge (map & driving directions)
Lake Forest, CA
(949) 472-1046, (949) 472-2236 Fax
Hours: M-F: 7:30 - 5:00, Sat: 9:00 - 1:00

26361 Via De Anza (map & driving directions)
San Juan Capistrano, CA
(949) 248-1590, (949) 248-1599 Fax
Hours: M-F: 7:30 - 5:30,
Sat: 9:00 - 1:00

 

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